Return Policy:

We do not offer cancellations, or refunds. All sale items are final. Returns under special circumstances are accepted, at our discretion, within 5 consecutive days of receipt for an exchange consideration or credit coupon.We’ll consider exchanging unworn and resalable merchandise for another color or size, pending material availability of the garment. We take full responsibility in the extenuating circumstance of a manufacturing defect.

Returned merchandise should be in the same condition as when you received it, new, unworn, undamaged, salable, with original tags and packaging (if applicable).

Upon arrival, all returned items are inspected. We reserve the right to determine if returned merchandise is in salable condition. If for any reason merchandise is not in salable condition, shipping returned items back will be the responsibility of the customer.

Please note original shipping charges are non-transferable and non-refundable.


Garments might lose the colors upon washing or dry cleaning. Following the care instructions attached to the garment might avoid loss of color or seepage of color onto other parts of the garment or other garments. Care for the garment is the customer's responsibility and the quality of the fabric or the color of the fabric is not warranted by CHAN CHIT LO.

Loose stitches, decorative objects, raw edges:

Any kind of these issues should be inspected before purchasing the garment. No exchanges or returns are allowed.


All sale items are final sale. All International orders are final sale. All sales are final, and we do not accept returns. If you have any questions about a particular item in our online platform, please contact us before purchasing.

Prior to returning any items, a return acceptance confirmation email is needed from the customer care team. Please do not return any items without approval. To initiate the return process, please contact